About the Role
Requirements
You will be responsible for handling inbound and outbound calls with professionalism and courtesy. Your primary role will be to assist customers with inquiries, provide information about products or services, resolve complaints, and ensure customer satisfaction.
Key responsibilities include maintaining a positive and empathetic attitude towards customers, actively listening to their needs, and finding suitable solutions to meet their requirements. You will also be expected to accurately document all interactions and follow specific guidelines and procedures set by the company.
Excellent communication skills, a strong customer service orientation, and the ability to multitask in a fast-paced environment are essential for success in this role. Your dedication to delivering high-quality service and your willingness to continuously learn and improve will contribute to the overall success of our call center operations.
If you are a motivated and reliable individual with a passion for helping others, we welcome you to join our team as an independent contractor call center agent. Your commitment to excellence and your enthusiasm for customer satisfaction will make a valuable contribution to our organization.
Enjoy the flexibility of remote work.
Prior Experience a Plus!
12hr
About the Company
We hope to assist you in accessing financial freedom as a college student. Through virtual and remote job opportunities we aim to help you maintain an appropriate work life balance as we know how difficult it can to sustain while working toward your goals. We hope to soon offer development and training, and exclusive discounts for all PLL Team Members and Representative